FAQ
How do I know that your products work?
Splosh products have been carefully formulated by chemists with many years’ experience in creating outstanding cleaning and personal care products. Once created all our products are then laboratory tested before being trialled in homes. Only when we’re completely satisfied with them will we offer products for sale on our website. If you’re not completely satisfied with their performance we offer a 100% money-back guarantee.
What do you put in your products?
Splosh products are carefully formulated with the environment in mind. We use plant derived ingredients where possible ensuring our formulations are both sustainable and rapidly biodegradable once back out in the environment. There’s quite a lot of nasty stuff we don’t put in too – like parabens, caustics, phosphates, chlorine, ammonia, animal by-products or EDCs.
Are your boxes safe when they arrive on my doormat?
We realise our delivery boxes have to be strong – so we made them super-strong. They have three layers of packaging including a sealed water-proof tray and robust glued card outer box. They are then strapped twice in tough tape that can’t be opened by little fingers – you’ll need scissors to see what’s inside.
How should I store my refill boxes?
Please remember that refill boxes do not contain useable products and that what’s inside our sachets is highly concentrated. The most important thing to remember (and this is clearly marked on our packaging) is to store refill boxes out of the reach of children. Stacked up neatly in a high cupboard is the best place. You should also store them somewhere dry – preferably at room temperature.
Why is there a hazard symbol on your concentrate sachets?
The hazard symbol is there because the ingredients in our sachets are so concentrated when they are delivered to you. With the water taken out the ‘active’ ingredients, that do the cleaning, are a much greater percentage. Of course, when you dilute and use them from a bottle, their classification changes to comparable products on supermarket shelves. Don’t forget that all our concentrates are enclosed in sachets, so they are perfectly safe to handle provided you follow instructions.
Where do I buy Splosh products?
Splosh products are only available from Splosh, so you won’t find them in supermarkets or with other resellers. Our website is designed to make ordering way quicker than pushing a trolley down a supermarket aisle and delivery is much more convenient too.
Do you deliver outside mainland UK?
Unfortunately not at the moment, as Royal Mail do not allow our products to be sent by airfreight. Hopefully this will change as we expand and have other distribution centres.
What if I don’t like your products once I’ve tried them?
We’d be sorry to hear that, but it wouldn’t stop us giving you a 14 day 100% money-back refund.
